Terms & Conditions

1. Agreement

By accessing and using Thread Theory, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our service.

2. Products and Orders

All products are subject to availability. We reserve the right to modify or discontinue any product without notice. Orders are subject to acceptance and availability.

3. Pricing and Payment

All prices are displayed in South African Rand (ZAR) and include applicable taxes. We accept various payment methods as displayed at checkout. Payment must be received before order processing.

4. Shipping and Delivery

We offer free delivery on orders over R1000. Standard delivery takes 3-7 business days. Delivery times are estimates and not guaranteed.

5. Returns and Exchanges

Items may be returned within 30 days of receipt in original condition. Customer is responsible for return shipping unless the item is defective or incorrect.

6. User Accounts

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Limitation of Liability

Thread Theory shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Last updated: September 15, 2025